Insights
Capabilities
Conferences
27
%
expect a complete, personalised response within 24 hours.
40
%
see a quick response to enquiries as a sign of high-quality teaching.
71
%
rely on official university websites for research.
QS Conversion and Enquiry Management
QS solutions deliver timely, personal support to your prospective students from first question to enrolment. Giving your teams more capacity and greater flexibility. See how our people, insight and intelligent technology work together.
More support where it matters
When their questions cannot wait
Trusted answers around the clock, across languages and digital channels. Human expertise when more guidance is needed.
When the next step feels uncertain
Timely, personal support for enquirers, applicants and offer holders, helping them move forward with confidence.
When your team is stretched
Less routine work. Better adviser support. Greater reach with QS recruitment specialists alongside your team.
Supporting students at every stage
Turn questions into confidence. Help confidence become commitment.
Students need answers before they can move forward. From understanding entry requirements to weighing up an offer, timely guidance helps remove uncertainty and builds confidence in choosing your university.
Our recruitment specialists provide the reassurance and judgement students need. QS Horizon, our AI-enabled technology stack, helps them deliver that support at scale.
Students need answers before they can move forward. From understanding entry requirements to weighing up an offer, timely guidance helps remove uncertainty and builds confidence in choosing your university.
Our recruitment specialists provide the reassurance and judgement students need. QS Horizon, our AI-enabled technology stack, helps them deliver that support at scale.
Answer sooner
Handle routine enquiries around the clock, with trusted information in your university’s voice.
Guide the next step
Use engagement insight to tailor follow-up and help students progress through application and offer acceptance.
More time for meaningful conversations
Give advisers more time for the conversations that need personal guidance.
What our partners say:
Personalised student support at scale
Confidence from enquiry to enrolment
5M
+
student enquiries managed each year
230
+
QS University Services experts
1M
+
students enrolled
