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From insight to action: How Universidad El Bosque turned career prep into career confidence
4 September 2026
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With 1Mentor by QS, students explored their strengths, saw their skill gaps, and built plans to close them — turning a two-module pilot into a campus movement that lifted participation by 167%.
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Full Report (16 pages)
Executive summary
Between August 2024 and June 2025, Universidad El Bosque embedded the 1Mentor by QS platform into the undergraduate Career Preparation Course run by its Student Success Office. Guided by a single Customer Success specialist, the initiative reached 111 students across two semesters — helping each explore their strengths, uncover their skill gaps, and build a plan to close them. Participation grew from 30 students in the first cohort to 80 in the second — a 167% increase — while student satisfaction surpassed 85%. The pilot is now scaling toward postgraduate and alumni audiences.
Context and challenge
Universidad El Bosque, in Bogotá, Colombia, runs a Career Preparation Course to ready students — many from the School of Law — for the professional world. The curriculum covered the essentials: building a résumé, reading market trends, and practicing human skills like teamwork and self-assessment. It was solid, generic preparation for the leap from classroom to career.
But the Student Success Office wanted more than generic. Students were entering a competitive labor market that rewarded specificity: a clear professional goal, a defensible set of skills, and self-awareness. Having already partnered with 1Mentor by QS for two years, the university saw an opportunity to make the platform's AI a living part of the course.
The challenge was one of adoption, not technology: how do you weave an AI platform into an existing course so students truly use it — and the data changes what happens next?
1Mentor's value
At its core, 1Mentor guides every student through the same three-step journey — explore, uncover gaps, and build the skills to close them. This loop, not any single feature, gave the course new depth.
First, students explore — mapping their interests, strengths, and career paths against real labor-market demand through tools like the IKIGAI exercise. Then the platform makes their gaps visible: the distance between where a student stands today and where their chosen path asks them to be. Finally, it turns those gaps into formation, pointing each student toward the concrete skills, courses, and development steps that move them forward.
The shift — from telling students about the job market to showing them their place in it and how to advance — was the engine of adoption.
The implementation journey
The rollout was collaborative from the start: the Customer Success team met with course owners to understand the existing structure, syllabus, and audience. Rather than impose a product, 1Mentor tailored an integration proposal to the course's goals before launch.
The first semester was intentionally lean — the platform was integrated into just two modules, with custom content built by the Customer Success team. “What Customer Success always looks for is to adapt to the reality of the university,” the team noted. They built content around what already existed, rather than asking the university to bend to the tool.
That groundwork paid off in semester two. A more detailed, evidence-backed proposal expanded the integration to a broader set of platform modules. Engagement deepened alongside participation, and end-of-semester surveys captured the results.
Results and impact
The platform's impact reads most clearly through its own three-step method. In exploration, students defined who they wanted to become: the cohort declared 332 distinct skills, mapped 53 areas of professional interest, and set 108 individual career goals. In surfacing gaps, 1Mentor identified 291 unique skill gaps — a precise, personal agenda for growth. And through formation, it connected those gaps to concrete development steps, giving every student an action plan to close them.
The momentum matched: participation jumped to 167%, from 30 students to 80. In the final survey, 85% of students agreed the platform helped them identify their professional skills and strengths more clearly, and 72% found it easy to use. Of 78 open-ended comments analyzed, 69% were positive and just 28% raised concerns.
In their words
The clearest measure of value came from students.
“After taking the course and using 1Mentor, I have gained a lot of clarity about my future career. It helped me identify my skills and improve my résumé, aligning it with what companies are looking for. Now I know which strengths to keep developing, and I have a clearer plan for my professional growth.”
“The results of 1Mentor help identify and enhance key skills for the jobs we're interested in, providing us with courses to develop them and giving us greater and better chances of finding a job that matches our values, abilities, and professional and personal goals.”
Lessons and opportunities
The pilot confirmed a core principle: adapting the platform to the course — not the other way around — is what makes integration stick. It also pointed to the value of continuity and longitudinal tracking of outcomes over time.
The candid feedback was just as instructive. A few students in creative fields, such as music, felt the platform's options didn't yet reflect their industries — a clear signal of where 1Mentor's breadth can grow.
Most telling is what comes next. Convinced by the results, Universidad El Bosque is now extending 1Mentor into its postgraduate and alumni programs — the surest sign that a two-module experiment has become part of how the institution prepares its people for working life.
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